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Last Updated: April 26, 2025
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and informs you of your privacy rights and how the law protects you. The privacy and protection of your personal information is important to us. At X Payment we consider your personal information private and confidential, and therefore we are committed to protecting your privacy and providing you with the highest standards of protection. This policy describes what personal information we collect, how we handle it, and how we protect it. We use your personal data to provide and improve the Service. By subscribing to the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
The words used in this policy have the same meaning regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
We may ask you to provide us with specific personal information to enable you to use the Service. This information may include:
Usage data is collected automatically when you use the Application. This data may include:
While using the Application, you may be asked to grant the following permissions:
In case of an error in the Application, we collect data called "Log Data" through third-party services (such as Firebase Crashlytics) to improve application stability. This may include:
We collect your data through:
We may use your personal data for the following purposes:
Cookies are files containing a small amount of data used as anonymous identifiers. Our application does not use cookies directly. However, third-party libraries or services (such as Google Analytics) may use cookies to improve performance. You can accept or reject these files through your device settings, but rejecting them may affect some application functions.
We may employ third-party companies and individuals for the following reasons:
We want to inform users of this Service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We use third-party services to improve our application, and these services may collect information to identify you or analyze performance. These services include:
These parties are obligated to protect your data and not use it for purposes other than providing the service.
We retain your personal data as long as necessary for the purposes specified in this policy. If the data is no longer needed, it will be deleted or anonymized, except what must be retained for legal purposes.
Our application may contain links to other sites. When you click on an external link, you will be directed to those sites. We do not control the privacy policies or content of these sites, and we advise you to review their policies.
Our application is not directed to children under the age of 13, and we do not knowingly collect their information. If we discover that a child under 13 has provided personal data, we will delete it immediately from our servers. If you are a parent or guardian and believe your child has provided data, contact us to take necessary action.
We may share your data with:
We do not share your data for marketing purposes or with unnecessary parties.
We value your trust in providing us with your personal data, and we strive to use commercially acceptable means of protection, including:
However, no method of electronic transmission or storage is 100% secure. We advise you to protect your login credentials and avoid sharing them. We will never ask you to provide confidential information (such as passwords). If you receive a suspicious request, inform us immediately.
At X Payment, we are committed to ensuring the protection of your privacy and data security, and we provide you with the following rights to ensure transparency and full control over your information:
Right to Access Your Personal Data
You have the right to request a copy of your personal data that we have
collected, as well as clarification on how this data is used and the purposes for
which it is used. Through this right, you can know whether your personal data is
being processed, as well as details regarding the parties with whom this data is
shared. Users can submit a request to access their data at any time, and this
request will be responded to within a reasonable timeframe.
Right to Correct or Update Your Personal Data
If your personal data is inaccurate or incomplete, you have the right to modify
or update it. This right includes data that may be outdated or incorrect such as
phone number or email address. To ensure the accuracy of your information and
provide you with the best possible service, we recommend reviewing your data
periodically and updating it when necessary.
Right to Delete Your Personal Data
You have the right to request deletion of your personal data from our records if
you no longer need to use it. However, some data that we retain due to legal
requirements or operational processes related to our services may be exempted from
this right. For example, we may need to retain some data to comply with tax or legal
requirements.
Right to Restrict Processing of Your Data
If you feel that your data is being processed unnecessarily or excessively, you
can request restriction of access to your data. You have the right to request that
your data be processed for specific purposes only or prevent its use in some
activities that do not align with your wishes or expectations.
Right to Withdraw Consent for Processing Your Data
You have the right to withdraw any previous consent you provided regarding the
collection and use of your personal data, such as consents related to camera,
contacts, or location access. Upon withdrawal of consent, the
X Payment application
will stop using your data for the specified purposes, taking into account that there
may be some cases that require data processing based on legal obligations.
Right to Notification of Changes to Privacy Policy
If substantial changes are made to the privacy policy or our practices related
to collecting and using personal data, you have the right to receive prior notice of
these changes. You have the right to know how these changes may affect your rights
and use of your personal data.
Right to Full Transparency About Your Personal Data
You have the right to be fully aware of how your personal data is processed.
This includes the type of data we collect, how it is used, and the parties with whom
we may share it. We are committed to providing all information related to processing
your data in a clear and easily accessible manner.
Right to Protection of Your Personal Data
We are committed to using the latest means to protect your personal data,
including encryption and advanced security technologies. In addition, security
measures are taken to protect financial transactions and any type of sensitive data,
to ensure they are not exposed to hacking or unauthorized access.
Right to File Complaints and Report Violations
If you feel that your data has been used illegally or your privacy rights have
been violated, you have the right to file a complaint. You can contact us through
designated channels to resolve any issues related to your privacy, including any
violation of your rights in processing your personal data. We are committed to
handling these complaints efficiently and transparently.
Right to Control Notifications You Receive
You can manage and customize the type of notifications you wish to receive
through the Application, whether promotional, reminder notifications, or
notifications related to updates or new services. The Application allows you to
fully determine your preferences and control communication with you.
Right to Submit Inquiries and Suggestions
We welcome any inquiries or suggestions you may have about how to manage your
personal data or improve our services. You can contact us at any time to present
your ideas or inquire about any aspect of our privacy policy. We believe in the
importance of promoting transparency and innovation, so we greatly value your
interaction and feedback.
Correct Data Entry
The user acknowledges and agrees that they are responsible for entering personal
data correctly and accurately while using the Application, whether related to
payment, settlement, or service purchase operations. The Application is not
responsible for any errors or problems resulting from incorrect data entry, as
financial transactions are conducted through external parties such as telecom
service providers, and these parties may be responsible for any complications that
may occur as a result of user error in entering data.
Delay in Execution of Operations via Third Party
The user agrees that the Application is not responsible for any delays or obstacles that may occur during the execution of operations conducted through third parties such as telecom service providers or electronic payment companies. Technical conditions or procedures followed by these parties may affect the speed or completion of the operation, including payment, settlement, or service purchase operations.
While the Application makes every effort to ensure the availability of the Service continuously and smoothly, delays in executing operations may occur due to factors beyond the Application's control, such as problems in communication networks or technical systems of the third party. The user is responsible for understanding these limitations and dealing with them in accordance with third-party policies.
Service Disruption or Technical Failures
The user agrees that the Application may experience unexpected interruptions or
service failures due to technical problems, system maintenance, or circumstances
beyond our control. The Application is not responsible for any damages or losses
resulting from service disruption or connection interruption.
Data Security
Despite the ongoing efforts made by the Application to protect user data and ensure
its safety during transmission and storage, the user acknowledges that any
electronic system may be exposed to security risks. We are committed to using
globally recognized protection technologies, including encryption and other security
measures. However, we cannot guarantee 100% data security at all times.
You must take all necessary steps at all times to maintain the security of login credentials and confidential information and should not disclose this data to anyone. You should know that X Payment will never ask you to provide this confidential information to us or any third party. Any message you receive through any means or any website asking you to disclose, give, or provide your confidential information, you should not deal with it and inform us immediately. We also advise that you change your security information regularly (at least every 3 to 6 months) so that you can mitigate any risks related to a security breach of your account in X Payment or your login information or codes. We also advise that you do not choose security information and passwords that can be easily guessed, and you should also not allow anyone to access your account or watch you while logging into your account.
In the event of a security breach or unauthorized access to the user's personal data, we are committed to taking appropriate measures to protect the data and inform users if any security violation is discovered that may affect them. However, the user agrees that the Application is not responsible for any breaches that may occur due to reasons beyond our control, such as cyber attacks or security violations from third parties.
Changes in Policies or Service
We reserve the right to update this policy. We will notify you of changes through in-app notifications or posting the updated policy on our website. Your continued use of the Application means your agreement to the updated policy.
Service Availability in Some Countries
The Application is not responsible for providing its services in some countries
or regions that may be prohibited or incompatible with local laws. Users must verify
the legality of using the Service in their country or region.
For inquiries or data deletion requests, please contact us via: